Shipping Terms

WE SHIP WORLDWIDE! See our International Shipping Policies at the bottom of this page, please read them carefully when selecting your International shipping method.

All orders received are packed and shipped within 1-2 business days with exception to holidays and in some cases used items (see Used Item Shipping Terms below). The U.S. Postal system does not guarantee delivery times. Please be aware that we are not responsible for delays caused by USPS & FedEx National Holidays.

In-Store Pickups

If you are visiting us in New York and would like to pick your order up at our storefront, please select "In-Store Pickup" as the shipping method during checkout. We will hold your order until you are able to swing by and pick up.

Shipping Cutoff Times

Cutoff time for FedEx overnight orders to ship on same day as order placed is 4pm Eastern Standard Time, Monday-Friday.

Cutoff time for USPS Express orders to ship on same day as order placed is 12pm/Noon Eastern Standard Time, Monday-Friday.

Orders placed past 4pm Eastern Standard Time Fridays and on Saturdays & Sundays are not shipped until the following Monday.

If your order is a rush or has special instructions please email us immediately and we will do our best to accommodate.

Please note that the U.S. Postal Service does not guarantee delivery times.

Used Item Shipping Terms

Please take note that orders which include Used Items may sometimes experience a slight 1-2 day shipping delay. 

Used items are not eligible for free shipping.

Domestic Free Shipping Terms

We offer free USPS Priority Shipping on select items to the continental United States for orders over $75.

This shipping option automatically provides $100 insurance. And does not require Signature Confirmation. If you require extra shipping needs please get in touch or choose from one of our other shipping options.

Items such as Cases, Keyboards, Used Selections and other items may not qualify for free shipping.

Please be aware that while USPS does quote specific shipping estimations for arrival that these shipping times are not guaranteed. If you need better more accurate shipping times, we highly suggest using FedEx.

WE ARE NOT RESPONSIBLE FOR SHIPPING DELAYS CAUSED BY THE U.S. POSTAL SERVICE. 

Domestic Paid Shipping Options & Terms

We also offer FedEx and paid USPS shipping options. All FedEx packages will have "Indirect Signature" confirmation unless specified in the order as "No Signature" or "Direct Signature" or "Adult Signature".

International Shipping Terms & Options

We ship worldwide via USPS Priority Express and USPS Priority International. If you are a customer outside the US, you can generate shipping quotes in the checkout area of our site. Please note that ship times via USPS International are only estimations and should not be taken as exact shipping times to the destination. We are not responsible for delays caused by the United Postal Service to your destination.

USPS Priority Mail International is an expedited way to send mail and packages weighing up to 70 pounds to destinations around the world. Priority Mail International is has more up to date tracking services and is faster than First Class Package International Service, with shipments generally arriving at their destinations within 6–10 days, and it can accommodate heavier parcels than First Class Package International Service as well. Once a package has left our shipping facility using this type of shipping method we can not claim responsibility for delays or lost packages, customers must correspond with the destination countries postal service to follow up with any discrepancies.

USPS Priority Mail Express International is a fast and cost-effective way to send packages up to 70 lbs. Deliveries sent using Priority Mail Express International service are estimated to arrive at the destination address in 3–5 business days. 

Once a package has left our shipping facility using this type of shipping method we can not claim responsibility for delays or lost packages, customers must correspond with the destination countries postal service to follow up with any discrepancies.

Other International Shipping Methods

If you are an International Customer and require a different method of International Shipping please do not hesitate to contact us orders@ctrl-mod.com