Internet Return Policy

Please e-mail us at info@ctrl-mod.com to initiate exchanges and returns.

New Items

All new items may be exchanged or returned at 100% value if:

  • Item is unopened.
  • Item is returned within 30 days of purchase as printed on the receipt.
  • Item is accompanied with its original receipt.

All cables are not eligible for return or exchange.

Opened New Items

Opened new items may be exchanged at 85% value if:

  • Item is opened.
  • Item is returned within 30 days of purchase as printed on the receipt.
  • Item is accompanied with its original receipt.
  • Item shows signs of wear and/or tear.

Used Items

All used items are sold "as-is" and can not be exchanged or returned.

Kits

All items advertised as kits are not eligible for returns.

Defects

Defective items may be replaced if:

  • Item is returned within 30 days of purchase as printed on the receipt.
  • Item is accompanied with its original receipt.

After 30 days, please contact the manufacturer for replacement or repair.

Items may be shipped to our store address:

Control
416 Lorimer st #1R
Brooklyn, NY 11206

Please contact us via e-mail at info@ctrl-mod.com before mailing any items for exchange or return.

In-Store Return Policy

New Items

All new items may be exchanged or returned at 100% value if:

  • Item is unopened.
  • Item is returned within 14 days of purchase as printed on the receipt.
  • Item is accompanied with its original receipt.

All cables are not eligible for returns or exchanges.

Opened New Items

Opened new items may be exchanged at 85% value if:

  • Item is opened.
  • Item is returned within 14 days of purchase as printed on the receipt.
  • Item is accompanied with its original receipt.

Used Items

All used items are sold "as-is" and can not be exchanged or returned.

Kits

All items advertised as kits are not eligible for returns.

Defects

Defective items may be replaced if:
  • Item is returned within 14 days of purchase as printed on the receipt.
  • Item is accompanied with its original receipt.

After 14 days, please contact the manufacturer for replacement or repair.