COVID-19 FAQ & Notice

COVID-19 FAQ & NOTICE

 

Do I need to wear a mask when picking up?

Yes, for the safety of our staff - a Mask is required at pickup. If you have conditions which prevent you from wearing a mask at pickup, please contact us to make arrangements orders@ctrl-mod.com

Is the Control storefront open?

Control Storefront is temporarily closed. But we are allowing pickups everyday of the week from 12:30-7:30pm. When placing an order, click the Checkout button and when selecting your shipping option, select "Local Pick-Up". Then call or email us with a time to swing by.

Is Control currently shipping?

YES, Control online orders have not stopped. We are shipping with high speed & full capacity as usual. USPS, FedEx & UPS are actively picking up online orders daily.

Can I still bring my gear by to consign?

Yes, we are still accepting consignment items. Before stopping by, please call or email consign@ctrl-mod.com to make arrangements.

My Consignment Item sold, How do I get paid?

Email consign@ctrl-mod.com and we will make arrangements with you to receive payment or store credit.

Can I swing by and test some gear?

For the safety of the public and our staff we have temporarily closed the Control storefront from testing and demoing modules. If you have any questions about any products offered at Control, you can call our storefront at 347-699-2875, between the hours of 12:30pm and 7:30pm.

Will you still be open on weekends for pickups?

Yes, we are open 12:30-7:30pm everyday of the week, including weekends.

Important Contact Information and Hours:

Storefront: 347-699-2875 / 12:30-7:30pm, Everyday.

Online Orders: orders@ctrl-mod.com

Control Consignment: consign@ctrl-mod.com

General Info: info@ctrl-mod.com

Technical Issues: technical@ctrl-mod.com

Returns: rma@ctrl-mod.com